Should you experience technical issues, been the victim of fraudulent activity, or been overcharged, you qualify for a refund. If you did not get the experience you hoped for, please speak to a member of staff to discuss reimbursement. For detailed information on our refund policy, refer to our
Terms of Service.
We make every effort to process refunds within 24 hours of receiving a request. A confirmation email will be sent to the address on file. Please allow 3 to 7 working days for it to appear on your bank statement. Call us toll-free
1-855-393-6149 for more information.